Renowned for their superior comfort and distinctive "hugging" effect, our polyurethane memory foam seats offer an unparalleled seating experience.

The Orchestra Chair features an easily adjustable seat and headrest using a rotating handle design, ensuring optimal support for musicians during long rehearsals and performances. 

Its unique spiral threaded metal rod incorporates a classical handle design to facilitate the mechanical operation of raising or lowering the chair's height, ensuring optimal comfort for musicians.

The Orchestra Chair boasts magnetic handles that effortlessly snap back into place, providing added convenience and functionality for musicians during performances.

Your satisfaction is our top priority. If you're not entirely satisfied with your purchase of the Orchestra Chair, we're here to help. Please review our refund policy below.

1. Returns

• Eligibility for Returns:

• Items must be returned within 30 days of the delivery date.

• The Orchestra Chair must be unused, in its original condition, and in the original packaging.

• Proof of purchase or receipt is required for all returns.

• Non-Returnable Items:

• Customized or personalized orders.

• Gift cards.

• Items marked as "Final Sale" or "Clearance."

2. Return Process

• Initiate a Return:

• Contact our customer service team at [Insert Email Address] or call [Insert Phone Number] to request a Return Merchandise Authorization (RMA) number.

• Provide your order number, details of the product, and the reason for return.

• Prepare the Item for Return:

• Securely pack the Orchestra Chair in its original packaging, including all accessories, manuals, and documentation.

• Clearly write the RMA number on the outside of the package.

• Ship the Item:

• You are responsible for paying the shipping costs for returning the item.

• We recommend using a trackable shipping service or purchasing shipping insurance.

3. Refunds

• Inspection and Approval:

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund within 7 business days.

• Refund Method:

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

• Partial Refunds:

• Partial refunds may be granted for:

• Items not in their original condition, damaged, or missing parts for reasons not due to our error.

• Items returned more than 30 days after delivery.

4. Late or Missing Refunds

• If you haven't received a refund yet:

• Check your bank account again.

• Contact your credit card company; it may take some time before your refund is officially posted.

• Contact your bank. There is often processing time before a refund is posted.

• If you've done all of this and still have not received your refund, please contact us 

5. Exchanges

• Defective or Damaged Items:

• We only replace items if they are defective or damaged upon receipt.

• If you need to exchange it for the same item, contact us 

6. Shipping Costs

• Return Shipping Costs:

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

• Responsibility:

• You are responsible for the shipping costs when returning an item unless the return is due to our error (e.g., you received an incorrect or defective item).

7. Gifts

• If the item was marked as a gift when purchased and shipped directly to you:

• You’ll receive a gift credit for the value of your return.

• Once the returned item is received, a gift certificate will be mailed to you.

• If the item wasn't marked as a gift or the gift giver had the order shipped to themselves:

• We will send a refund to the gift giver, and they will be informed about your return.

8. International Returns

• Customs and Duties:

• International customers are responsible for all customs, duties, and taxes associated with returning the item.

• Shipping Instructions:

• Follow the same return process, ensuring all international shipping regulations are met.

9. Contact Us

If you have any questions about our refund policy, please contact us:​

Note: This refund policy is subject to change without prior notice. Please review this policy periodically for any updates. We appreciate your business and are dedicated to providing you with exceptional service.

We are committed to delivering your Orchestra Chair purchases in a timely and efficient manner. Please read our shipping policy below to understand how we handle the shipping process.

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1. Processing Time

• Order Confirmation: Once your order is placed, you will receive an email confirmation.

• Processing Duration: Orders are typically processed within 1-3 business days. Custom or bulk orders may require additional processing time.

2. Shipping Rates & Methods

• Standard Shipping: We offer standard shipping through reputable carriers such as UPS, FedEx, or DHL.

• Shipping Rates: Shipping costs are calculated based on the weight, dimensions, and destination of the order. The total shipping fee will be displayed at checkout.

• Expedited Shipping: Expedited shipping options are available at an additional cost. Rates and delivery times will be provided at checkout.

3. Delivery Time

• Domestic Shipping: Estimated delivery time is 5-7 business days after the order has been processed.

• International Shipping: Estimated delivery time varies by destination and can range from 7-14 business days or longer due to customs processing.

4. International Shipping

• Customs, Duties, and Taxes: International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the buyer's responsibility.

• Regulations Compliance: Please ensure that the product complies with your country’s import regulations.

5. Order Tracking

• Tracking Information: Once your order has shipped, you will receive an email with the tracking number and a link to track your package.

• Status Updates: You can check the status of your shipment at any time using the provided tracking number.

6. Shipping Restrictions

• P.O. Boxes and APO/FPO Addresses: We do not ship to P.O. Boxes or APO/FPO military addresses.

• Restricted Areas: Some regions may have restrictions or additional charges. We will notify you if we are unable to ship to your location.

7. Damaged or Lost Packages

• Damaged Items: If your Orchestra Chair arrives damaged, please contact us within 48 hours of receipt with photos of the damage. We will work with you to arrange a replacement or refund.

• Lost Packages: If you believe your package has been lost, please contact us so we can initiate an investigation with the carrier.

8. Incorrect Shipping Information

• Address Accuracy: Please ensure that all shipping information is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.

• Returned Packages: Packages returned due to incorrect address information will incur additional shipping charges for reshipment.

9. Backorders and Pre-Orders

• Backordered Items: If an item is backordered, we will notify you with the option to wait for restocking or to receive a refund.

• Pre-Order Shipping: Estimated shipping dates for pre-ordered items will be provided. Actual shipping dates may vary.

10. Customer Service

If you have any questions or concerns regarding shipping, please get in touch with our service team:​

Note: This shipping policy is subject to change without prior notice. Please review this policy periodically for any updates. We appreciate your business and are dedicated to providing you with exceptional service.